Revolutionizing Healthcare in Nigeria and Beyond

At Trust Healthcare, we are on a mission to transform the healthcare landscape in Nigeria and extend our reach globally. Our pioneering cloud-based ecosystem, designed with cutting-edge technology, is set to redefine patient care, making it more accessible, efficient, and integrated than ever before. Discover the future of healthcare with our comprehensive suite of solutions: Trust EHR, TrustConnect, TrustRX, TrustCare, and Trust HelpCare.

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© TrustRX LLC. All rights reserved.

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Privacy Policy

Welcome to TrustEHR.com, operated by TrustRX LLC ("we", "us", or "our"). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, TrustEHR.com (the "Site"), and use our services.1. Information We CollectWe collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific individual or household ("personal information"). This includes information you provide to us directly, information we collect automatically when you use our Site, and information we obtain from third parties.Information You Provide:
- Contact Information: Including your name, email address, postal address, and telephone number.
- Account Information: If you create an account, we collect your username, password, and other details necessary for account creation and administration.
- Feedback and Correspondence: Information you provide when you contact us with questions, feedback, or otherwise correspond with us.Information Collected Automatically:
- Usage Information: Details of your visits to our Site and the resources that you access, including, but not limited to, traffic data, location data, logs, and other communication data.
- Technical Information: Including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.Information from Third Parties:
We may receive information about you from other sources, including third parties, business partners, our affiliates, or publicly available sources.2. Use of Your InformationWe use your personal information for various purposes, including to:
- Provide, operate, and maintain our Site
- Improve, personalize, and expand our Site
- Understand and analyze how you use our Site
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud3. Sharing Your InformationWe may share your personal information with third parties in the following situations:
- With Your Consent: We will share personal information with third parties when we have your consent to do so.
- Service Providers: We share personal information with service providers who perform services for us and require access to such information to do that work.
- Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.4. Data SecurityWe implement a variety of security measures to maintain the safety of your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.5. Your RightsYou have certain rights regarding the personal information we hold about you. These may include the rights to access, correct, delete, or restrict the use of your personal information, as well as the right to object to certain uses of your personal information.6. Changes to This Privacy PolicyWe may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.7. Contact UsIf you have any questions about this Privacy Policy, please contact us:TrustRX LLC
381 Forest Parkway,
Forest Park, GA 30297
Email: info@trustehr.comYour privacy is important to us, and we are committed to protecting it through our compliance with this policy.

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Terms of Service

Welcome to TrustEHR.com, the website and online service of TrustRX LLC ("TrustRX", "we", or "us"). Our website provides information about our products and services focused on healthcare management systems. These Terms of Service ("Terms") govern your access to and use of TrustEHR.com and any related services provided by TrustRX LLC.Acceptance of TermsBy accessing or using our website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you are prohibited from using or accessing this site.Modification of TermsTrustRX LLC reserves the right, at our discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.Use LicensePermission is granted to temporarily download one copy of the materials (information or software) on TrustEHR.com for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on TrustEHR.com;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or "mirror" the materials on any other server.This license shall automatically terminate if you violate any of these restrictions and may be terminated by TrustRX LLC at any time.DisclaimerThe materials on TrustEHR.com are provided on an 'as is' basis. TrustRX LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.LimitationsIn no event shall TrustRX LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on TrustEHR.com, even if TrustRX LLC or a TrustRX LLC authorized representative has been notified orally or in writing of the possibility of such damage.Accuracy of MaterialsThe materials appearing on TrustEHR.com could include technical, typographical, or photographic errors. TrustRX LLC does not warrant that any of the materials on its website are accurate, complete, or current. TrustRX LLC may make changes to the materials contained on its website at any time without notice. However, TrustRX LLC does not make any commitment to update the materials.LinksTrustRX LLC has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TrustRX LLC of the site. Use of any such linked website is at the user's own risk.Governing LawThese Terms are governed by and construed in accordance with the laws of Georgia, USA, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.Contact UsIf you have any questions about these Terms, please contact us at:TrustRX LLC
381 Forest Parkway,
Forest Park, GA 30297
Email: info@trustehr.comBy using TrustEHR.com, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.

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Trust Helpcare App - Payments and Refunds Policy

Welcome to the Trust HelpCare App, a leading telemedicine platform provided by TrustRX LLC, aimed at connecting patients with healthcare professionals for consultations via our user-friendly app. This Payments and Refunds Policy outlines the terms regarding transactions made through the Trust HelpCare App, including payment methods, currency, and our refund process.Payment MethodsTo ensure a seamless and secure payment experience for our users, Trust HelpCare App accepts payments through Paystack, PayPal, and Stripe. These platforms are globally recognized for their robust security measures and wide acceptance. For our users in Nigeria, we offer a convenient wallet system within the app, allowing for easy management and use of funds for our services.Charges and Currency- For Nigerian Users: Consultations with Nigerian health professionals are charged in Naira (NGN). The app's wallet system, available exclusively for our Nigerian users, can be used to facilitate these payments smoothly.- For Global Users: Consultations with global health professionals are charged in United States Dollars (USD). This applies to users seeking consultations from health professionals outside of Nigeria.Payment ProcessUpon selecting a health professional for consultation, users will be prompted to choose their preferred payment method. Follow the on-screen instructions to complete the payment. Ensure that you have sufficient funds in your wallet (for Nigerian users) or that your Paystack, PayPal, or Stripe account is funded and able to process the transaction in the relevant currency.Refunds PolicyWe strive to ensure that all our users are satisfied with the services received through the Trust HelpCare App. However, if you encounter any issues with your consultation, including but not limited to connectivity issues, dissatisfaction with the service provided, or accidental payments, we offer a straightforward refund process.- Requesting a Refund: To request a refund, simply email us at info@trustehr.com or contact us via the Trust HelpCare App. Please provide details of your transaction and the reason for the refund request. Our dedicated customer service team will review your request and initiate the refund process as per the terms outlined below.- Refund Eligibility: Refund requests must be made within 7 days of the transaction date. Refunds are considered on a case-by-case basis and are subject to the outcome of our review. Issues that qualify for a refund typically include service non-delivery, technical problems that prevent the consultation from occurring, or overcharges.- Refund Process: Once your refund request is approved, we will process the refund through the original payment method used for the transaction. Please note that refund processing times may vary depending on the payment provider.Contact InformationShould you have any questions about our Payments and Refunds Policy, or if you need assistance with the payment or refund process, please do not hesitate to contact us:TrustRX LLC
381 Forest Parkway,
Forest Park, GA 30297
Email: info@trustehr.comYour satisfaction is our top priority. We are committed to ensuring that your experience with the Trust HelpCare App is both beneficial and seamless. Thank you for choosing Trust HelpCare for your healthcare consultation needs.

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